Privacy Policy

Effective April 18, 2014

This RLG Digital Privacy Policy (USA) (“Privacy Policy”) describes how we collect and use your information through a variety of digital means. By accessing or using this website, mobile application or other RLG product or service on any computer, mobile phone, tablet, console or other device (collectively, “Device”), you consent to our Privacy Policy. RLG may modify this Privacy Policy at any time effective upon its posting. Your continued use of our products and services constitutes your acceptance to this Privacy Policy and any updates.

While this Privacy Policy is intended to generally describe our privacy practices, our goal is to also provide more detailed information at times when it’s most meaningful to you.  Please look for these notices within our RLG services.


Collecting Information


What You Give Us

We collect information you give us or permit us to access. Information may include, but is not limited to, your name, image, birth date, email and physical address, telephone number, gender, contact lists, social media information and profile, location (GPS) information, activity and performance information, and when necessary, credit card information.


What We Collect From You

We may automatically collect information regarding your interaction with, and use of, our products and services. Information we may collect includes, but is not limited to, your telephone number, Device identifier and hardware information, IP address, browser type and language, cookie information, system type, whether you have enabling software to access certain features, access times, referring website URLs, information about your purchases and other information about your interactions with us.


What We Collect From other RLG Interactions and Third Parties

We may combine information you give us with other information from RLG sources, transactions and communications. This may include, but is not limited to, information from RLG stores, direct mail, catalogs, events, products and applications, or other RLG interactions.  We may also combine that information with data that is publicly available and data from third parties. We also collect information about gift recipients provided by the giver.


Children’s Privacy

We do not knowingly collect or solicit personal information from children under 13.


Using Information


We may use your information to do the following:

Enable Your Use

Enhance, customize and personalize your RLG experiences and communications

Use RLG features, such as placing an order and other activities

Operate, Improve and Analyze

Operate, provide, improve and maintain RLG’s products and services, including analyzing user behavior and trends

Send you administrative messages and other information about RLG. Communicate with you about your purchase, account information or customer service

Provide and Conduct Marketing and Promotions

Communicate with you about our products, services and events, and for other promotional purposes

Administer contests, promotions, events, surveys or other features

Display relevant marketing to you


Sharing Information


Service Providers

We may transfer your information to service providers to conduct our business.  For example, they may handle credit card processing, shipping, data management, email distribution, market research, information analysis, and promotions management. We may also share your information to administer features (e.g. music download,etc).


By Law or to Protect Rights

We may disclose information upon governmental request, in response to a court order, when required by law, to enforce our policies, or to protect our or others’ rights, property or safety. We may share information to prevent illegal uses of RLG’s products and services or violations of the Terms of Use, or to defend ourselves against third-party claims. We may also share information with companies assisting in fraud protection or investigation.


Business Transfers

Your information may be transferred to a third party as a part of our business assets in a sale of a part or all of RLG.  If this should happen, notice will be provided by posting to the website or other form of communication.


Public Sharing


Default Sharing

When you join or use certain services, you agree to publicly share a basic amount of information, which may include your username, city location, and profile picture.


Sharing You Choose

You may choose to share certain information.  In order to participate in certain features, you may have to adjust your privacy settings and share more information. You may also choose to share your activity on other platforms, such as Facebook and Twitter. Please read the privacy policies of those platforms, because your RLG activity published on those platforms will no longer be governed by RLGs Privacy Policy.


RLG Sharing

Information that is publicly shared may be used by RLG for promotional purposes.


Protecting Information


Security Measures

We use a variety of security measures, including encryption and authentication tools, to help protect your information. We use secure servers when you place orders. All credit card information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted within our databases.


No Guarantee

However, like other companies, RLG cannot guarantee 100% the security or confidentiality of the information you provide to us.


Collection Tools


How We Collect Information

RLG automatically collects information within our products and services or stored by your browser or Device. We use a variety of methods to collect this information, including, but not limited to, cookies and pixel tags/web beacons (“Collection Tools”).


Turning off Collection Tools

If you turn off certain Collection Tools, you may not have access to many features that make your experience more efficient and some of our services and features may not function properly. However, you can still place product orders over the telephone.




Modifying or Deleting Your Information

You can modify or delete your profile within certain RLG services, through your account. Your information previously posted may still be publicly viewable. RLG may keep information and content in our backup files and archives.



Regardless of the settings you select, RLG may send you service-related communications.  To unsubscribe and stop receiving messages, please change your settings or follow the instructions in the email, text message, notification or other message type.  If you have unsubscribed from any RLG communications, due to production schedules, you may receive communications already in production.


International Users

Our digital operations are conducted, in whole or in part, in the United States. Regardless of where you live, you consent to have your personal data transferred, processed and stored in the United States, and allow RLG to use and collect your personal information in accordance with this Privacy Policy.


Terms of Use

Your use of our products and services, and any disputes arising from them, is subject to this Privacy Policy as well as our Terms of Use. Please visit our Terms of Use, which explains other terms governing the use of our products and services.